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Please note that the FX30 application logs are reset each time the modem is rebooted (electrical or software). If a problem arises, be sure to perform this recovery before any restart. | |
The recovery of FX30 modem application logs is done with Siwiupdate:
- Connect to the modem via the Ethernet interface
- Go to the "Modem properties" tab
- Look in the list for the entry "Legato Applications" right-click on it and click on the "Download logs" button
(Right click on image and click open in new tab to enlarge.)
In the new window:
- choose destination folder
- Choose the file name (put LogsFX30 and the name of the company preferably)
- Click on "save"
A new file with the specified name then appears in the chosen folder.